Recognized for Excellence in Every Campus Forward Award Category
Lumen Technologies received a Campus Forward Award for Excellence in Recruitment Strategies, Tech Innovation, Candidate Experience, DE&I, and Internship Programming.
Receiving an award for each category reflects Lumen Technologies' unwavering excellence and commitment to providing the best experience for the next generation of talent. Lumen Technologies invests in innovative recruitment strategies, cutting-edge technology, thoughtful candidate experiences, inclusive recruitment practices, and standout internship programs. See below for the highlights of their strategies in each one of these categories.
Excellence in Recruitment Strategies
Lumen has established itself as a pioneer in the recruitment process, particularly when it comes to hiring early in career individuals. With a series of well-thought-out strategies and the implementation of cutting-edge technology, Lumen ensures a seamless, efficient, and engaging experience. Through events, Lumen recruits a variety of diverse candidates from all backgrounds. From career fairs and student interest group meetings to conference, Lumen is innovating the recruitment side of relationship building. Lumen's innovative approach to intern hiring is bolstered by its use of advanced technology. From automated communication systems to sophisticated candidate assessment tools, Lumen leverages the latest advancements to streamline the recruitment process. Lumen's recruitment process is heavily data-driven, with analytics playing a crucial role in decision-making. By analyzing candidate data, Lumen can identify trends, measure the effectiveness of recruitment strategies, and make informed adjustments to improve outcomes. This data-driven approach ensures that the company remains agile and responsive to the evolving needs of the talent market.
Excellence in Tech Innovation
Lumen utilizes a variety of technologies in the recruitment process and early career experience. During application process, candidates complete hirevue which automates review scores and candidate feedback. Phenom also allows recruiters to see rankings of candidates based on applicant resume and answers. Lumen partners with online companies to help with recruitment like Yello, Handshake, LinkedIN and more. Additionally, Lumen teams utilize Co-pilot by Microsoft to aid in job description creation, email communications, responses and more. By integrating technology into the processes, Lumen streamlines operations and fosters a more inclusive and dynamic workforce.
Excellence in Candidate Experience
Lumen recognizes the unique needs of early-career applicants who may have limited experience in the job market or application process. To support these candidates, Lumen ensures they receive an automated response within six hours of their application and communication from the University Recruiting team within two weeks or less. These communications outline next steps, set expectations, and provide interview tips to support candidate success. Upon hire, candidates join a community of fellow interns to begin networking, receive mentorship from their hiring manager, and participate in monthly Exec Connect meetings with Lumen ambassadors leading up to onboarding. By addressing the specific needs of early-career applicants and offering robust support throughout recruitment and onboarding, Lumen demonstrates its commitment to nurturing talent and fostering a sense of belonging. These efforts enhance the applicant experience while building a more engaged and motivated team.
Excellence in DE&I
Lumen has made significant progress toward achieving its diversity and representation goals through targeted initiatives and programs. By actively engaging with educational institutions, professional organizations, student interest groups, and community groups, Lumen has reached a diverse range of candidates and ensured internship opportunities are accessible to underrepresented groups. The company’s innovative hiring approach leverages technology, effective communication, and data-driven strategies to attract top talent from diverse backgrounds, with recruiters participating in anti-bias training and allyship workshops. Upon hire, new employees are integrated into a supportive community where they receive mentorship and participate in programs that foster a sense of belonging. Lumen has also developed various initiatives to retain and develop diverse talent, including mentorship opportunities, leadership training, and professional development workshops. Additionally, Lumen IDEAS groups have established Employee Resource Groups (ERGs) that provide platforms for employees to connect, share experiences, and support each other in their professional journeys. These efforts collectively demonstrate Lumen's commitment to fostering a diverse, inclusive, and equitable workplace.
Excellence in Internship Programming
Lumen's internship program offers an impactful experience by providing early career talent with comprehensive development opportunities. Interns benefit from hands-on projects that align with their field of study, ensuring practical and relevant learning. Lumen's program includes structured training sessions and workshops focusing on essential skills like leadership, communication, career pathing, LinkedIn branding and more. Additionally, interns actively participate in Employee Resource Groups (ERGs) Takeovers, which promote networking and cultural exchange. Lumen hosts Fun Friday events for intern bonding as well as community service projects during the summer. By creating an inclusive and supportive environment, Lumen empowers interns to contribute meaningfully, gain confidence, and build a solid foundation for their future careers.
