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About Asurion

As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure their 300 million customers get the most out of their devices, appliances and connections. Asurion provides insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances.

INDUSTRY

Technology

COMPANY SIZE

Privately Held Large Enterprise (1000+ employees)

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The Pillars of an Award-Winning Program

Asurion was selected as a 2024 Campus Forward Award Winner for their unwavering commitment to seeking out and hiring early career talent and investments in nurturing and retaining the next generation of diverse talent. Please see below for the highlights of their approach to early career recruitment.

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Multi-Faceted and Thoughtful Approach to University Recruitment

The Asurion Early Career team supports candidates from beginning to end of the interview process. Candidates are offered an open house Q&A session, interview tips and tricks guide, and a chance to speak with intern alum prior to their final interview. Offers are extended via phone call from an Early Careers team member. Asurion’s Early Careers team is also supported by Asurion’s ambassadorship team, “The A-Team,” throughout recruiting season. A-Team members represent Asurion at campus events and make the Asurion candidate experience one of a kind. Additionally, the Asurion Early Careers teams implemented a cohort hiring model for their class of 2023 interns. To ensure interns join a team they are passionate about, they speak with a variety of hiring managers and rank team preferences before being officially matched with a team.

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Overarching Commitment to Diversity & Inclusion

Asurion created non-traditional internship opportunities for military veterans and high school seniors. These interns are provided on-the-job training to acquire skills needed to succeed in a corporate environment. Asurion funds STEM scholarships at Fisk University and Middle Tennessee State University to strengthen diverse talent pipelines in Middle Tennessee and provides students with real-world exposure and experience. Asurion also expanded access to its internship and apprenticeship programs to front-line employees. These award-winning programs account for 58% of the growth in Black/Latinx talent in entry-level roles in Asurion’s Product organization from 2019-2022.

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Impactful Internship Program

Since 2019, 76 students have transitioned from Asurion intern to full-time employee. 87% of them are still at Asurion. While the average promotion rate nationally is three years, Asurion intern alumni are typically promoted within 1.5 years. Asurion’s Early Careers team regularly surveys interns to understand program opportunities to implement new features. Surveys indicate that early career hires are more likely to stay if offered mentorship, mental health benefits, flexibility, and comprehensive onboarding. Interns are assigned to an alumni mentorship circle, Employee Resource Group Buddy, manager and a team mentor. Interns also participate in Wellness Week, which includes meditation sessions, financial literacy courses, and workouts. They are also provided PTO throughout the summer. The program starts with a one-week onboarding with the goal of selling the interns on Asurion and Nashville.

Congratulations to the team at Asurion for being selected as one of the winners of RippleMatch’s 2024 Campus Forward Awards!

RippleMatch’s Campus Forward Awards recognizes the top early career teams and programs in the nation. Through a detailed application process, early career teams shared their approach to recruitment, candidate experience, technology, D&I, and internship & entry-level programming. The programs picked for this award represent the best of the best, selected from applications submitted by campus recruiting teams across industries.

See all Award Winners for the category of Small Early Career Programs below

View Award Winners